Frequently Asked Questions

What type of WiFi connections are supported?

Our devices work with 802.11 b/g/n wireless networks. The radio on our device is FCC approved.

My WiFi network is secured, how does your device deal with that?

When the device boots up, it attempts to make a connection to a previously saved network. If unable to connect to a network, then it sets up its own network access point. You connect to the device's access point with something like a smartphone or laptop computer and open a browser. Try surfing to any website and the device instead serves you a configuration page. You select the network you want to connect the device to, and enter any password required. That information is then saved to the device's local memory for future use and the device automatically reboots and connects to that network. If it connects succesfully your work is done. If it fails to connect, it repeats the process so you can try again (just in case you made a typo on the password or something).

Those are fancy looking images on your devices, how do they look so good?

We don't make our own decals, we purchase those from companies who know how to do that right. The positive thing about this is if you see a different decal that you want, we can order it and put it on for you. You get exactly what you want. If you do go looking, the decal size we typically use is in the 7 to 8 inch range.

How large is the board?

Our standard design is about 10 7/8 inches tall by 8 5/8 inches wide by 3/4 inches thick.
We also have a board that is only 9 1/8 inches tall. There are some decals that just look better on this shorter board.

How are they powered?

They are powered by a USB connection (type A, the kind that plugs into your computer). A 6 foot USB cable is included, however we do not include the power converter. We do this because most people have a couple spare converters from old cell phones, you might as well put them to use. If however you need a converter, we can add it to your order.

I don't see exactly what I want, can I get something customized?

Absolutely! We actually prefer to work on a custom order basis, it allows us to maintain inventory more efficiently.
Drop us an email and let us know what you are looking for and we will work up a proposal. Once we build the exact board you want, we will send you pictures of the completed project for final review. Once you approve the final product, we ship it out.
Have something even more unique in mind, let us know.